Online Casino Banking
Once you have registered a REAL CASINO account, you will need to fund your casino account with a minimum of E25 before you may start gaming online. Your casino account may be funded by using any of the casino banking options mentioned below:
PURCHASE OPTIONS
Click here to view the cashin options
Please note that all deposits and withdrawals can only be made in the common monetary area of Southern Africa; including Swaziland, South Africa, Lesotho and Namibia.
When we say "onland and online" we mean it! We have great games for all our players and provide the kind of great support and service we've learned to give to each individual who enters Piggs Peak Casino, on foot or via the web. In addition, we are committed to providing you with safe, secure and reliable banking transactions, and of course, prompt payouts!
Piggs Peak Casino offers secure online credit card transactions through the casino software itself or several other convenient transaction methods-with no transaction fees.
Players are able to decrease their deposit limits per day, week and month, and these requests will be dealt with timeously by the operator. Increases in deposit limits requested by players shall only be effective after 48 hours.
Deposit and withdrawal transactions are available to view via our Cashcheck facility within 21 days of the transaction being made..
CREDIT CARDS LIMITS
You may register a maximum of three (3) credit cards on your casino account, with a daily purchase limit of E10,000.00 (Ten thousand Emalangeni , the currency of Swaziland. (E1 = R1)) per card. This daily purchase limit is refreshed automatically at midnight, every night.
You may be requested to provide copies of the front and back of your credit cards as well as proof of identity – in the form of Identity document or Passport. This is a once off process to ensure data integrity and protect you, our valued players.
All purchases are processed via a secure electronic gateway and are billed against your credit card in the name of PIGGS PEAK.
Should you wish to have these limits increased, please email your request to support@piggspeak.com. Your request will be forwarded to management for approval and you will be advised accordingly.
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CASH INS (WITHDRAWALS)
It is not necessary for you to cash-in (withdraw) your winnings at the end of every playing session. Our secure casino server will save your credit balance automatically when you log off the Casino. When you next log on, your credits will be immediately available for play.
To have your winnings paid to you, please click on the "bank" button next to the credit meter. Choose the "CASH IN (WITHDRAWALS) " option from the banking menu and then setup your preferred withdrawal payment option. This can be done by following the below steps:
Step 1: Select the amount you would like to cash in
Step 2: Select your preferred payment method.
This payment method will need to be selected from the drop down menu. Should your original purchase be by credit card, your cash-in will paid back in to this payment method to ensure that the casino’s exposure against your purchases are first covered. Once the initial exposure has been covered, your selected payment method (account) to which you wish your winnings to be paid will be used. The approval of new payment method is up to the management .
Step 3: Complete the form with requested information and agree to the terms and conditions.
These mandatory fields will differ for the various payment methods selected.
Step 4: Confirm your preferred method of payment details
Step 5: The update of your withdrawal method is complete
You can now request your withdrawal of you winnings once the preferred payment method has been setup
This cash-in (withdrawals) request is then transferred to a pending state and will remain as such for a period of 6 hours. During this period you may reverse your cash-in for future play. This can be done by clicking on the "REVERSE CASH IN" button in the banking menu.
On expiry of this 6 hour pending period, your cash-in (withdrawals) will be downloaded into our "CASH IN MANAGER" program for processing. The pending period of 6 hours can be changed upon request. Please email your request to support@piggspeak.com.
Upon your first withdrawal (cash-in), you will be requested to supply proof of identity in the form of your Identity document or Passport. This forms part of our controls to confirm your identity to protect you and ensure that only you receive the winnings you have cashed in. This is a once off confidential process.
Withdrawals will only be processed to accounts held in the name of the gaming account holder. The method in which your cash-in (withdrawal) is processed is dependent on the purchase method used to obtain credits. i.e. If you purchase by credit card then your winnings may only be paid back into that credit card up until the point that the exposure to the casino for the value of the purchases is covered. After this amount is covered players will be able to select alternative payment methods regarding their cash-in.
In instances where you have funded your gaming account using SID, Ukash or Internet Transfer, you will need to select your preferred payment method as per the above. The approval of your requested payment methods remains at the discretion of management and the decision is final. For the benefit of the player & ease of reconciliation, we will not be splitting the payment of your cash in between accounts. Subsequent cash-ins will be paid to your selected preferred method provided all exposure is covered.
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IMPORTANT INFORMATION
According to our computers, transactions take place between 00:00 and 24:00 on the date listed on your account statement. All online transactions listed above are recorded with our local server time, which is GMT +2 hours. Unless you live in the same time zone as our dedicated server, please allow for the difference in International Time Zones when comparing our statement with your personal financial records. Please note that transactions that appear to be missing from a statement are likely to be found on the following day's transaction record. It is advisable that you print out transaction data for ALL transactions, which can then be used to trace queried transactions more efficiently
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