Bingo-FAQ's Winnings & Payment - Is it safe to use a credit card online?
- Absolutely! All our transactions are secured by P128-bit SSL (Secure Socket Layer) Digital Encryption, the leader in online security. In addition to this our servers are secured by state-of-the-art firewall technology. As a result your credit card information always remains confidential.
- How do I fund my account?
- To make a deposit click on the ‘Banking’ button in the bingo game and the Cashier will load in a new window. Here you can choose from a wide range of deposit options. All cash deposits are 100% secure and encrypted by a P128-bit SSL (Secure Socket Layer) Digital Encryption.
- If you have any problems with depositing or withdrawing then please contact Support.
- What is the minimum deposit?
- The minimum deposit amount is R25.
- When will the credits show in my account?
- In most cases, funds will be credited to your Bingo account within 5 to 10 minutes.
- If it takes longer than 30 minutes, please email Support with the following details your name, account details, time, and the amount of your deposit. We will follow up within 24 hours, and try to assist.
- I have a query about my account, what do I do?
- Email Support and let the support staff know your name, account details, time and describe the problem in as much detail as possible. We will follow up within 24 hours to assist.
- How are the prizes calculated?
- The cash prize for each game is calculated as a percentage of the total Rand value of the tickets sold for the current game. All other prizes, such as the Progressive Jackpot, are calculated as a percentage of the total Rand value of total ticket sales.
- Is there always a winner?
- Yes. Every game always has a winner.
- How do I get paid when I win?
- Open the Cashier by clicking on the ‘Banking’ button and select the ‘Withdrawal option. The Withdrawal form will allow you to specify the withdrawal amount and payment method. You can expect a response from our accounts department within 24 hours.
- How much can I win?
- Jackpots vary depending on the time of day and the type of game being played.
- How do I check my account balance?
- Go to the homepage and log into the game. Your balance is displayed on this screen.
- What happens if there is more than one winner?
- In the event of more than one player having a winning ticket, the pool will be shared equally among all the lucky winners. Note that only one ticket per player is accepted as the winning ticket.
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